Agentic consultant for distribution and retail
Flip is your agentic consultant that never sleeps, flagging what matters before you even ask.
Stock-outs, forecasts that miss, customers cooling off: Flip tracks your numbers every day, tests the hypotheses and shows where to act to sell more and buy better.
Are customers in the West region leaving because of price?
It is not price: the region’s price index is at the same level as the other four. The dominant signal is missing product. For 34 of the 45 at-risk customers, the main driver is incomplete orders, ever since a supplier started delivering late. I suggest replenishing those items first and offering a substitute to the affected customers.
Sample screens with a fictitious company and data.
What Flip solves
Flip tracks your business data every day and finds what usually goes unnoticed. Every problem has a predictive model behind it, with measured accuracy and explanations in your company’s language.
Know which customers are cooling off and why, how much of a price increase each item can take and what to offer each customer in the next order.
Know what will run out before it does, how far off the forecast is and what to buy or transfer, without tying up capital in idle inventory.
Predictive models
More than 15 ready-to-use predictive models for distribution and retail that talk to each other: when a customer cools off, Flip checks whether it was price, missing product or forecast error.
In practice
Three problems every distributor and retailer faces, from the first signal to the decision.
Sample screens with a fictitious company and data.
Flip crosses inventory coverage, demand forecast and open deliveries to flag the items that will run out before the next delivery, and suggests what to transfer between DCs or buy.
Which items will run out before the next delivery?
I crossed inventory coverage with the demand forecast and open deliveries. At the West DC, 47 items fall below 7 days of coverage, most of them from a supplier that is running late. The North DC has surplus of many of them: I suggest transferring from there and bringing forward the purchase of the rest.
Every forecast comes with its error measured in WMAPE (error weighted by volume sold), compared with the naive method of repeating the recent average. You know how much to trust it before you buy, and Flip warns you when the error goes above target.
Did the sales forecast miss this month?
At category and DC level, the error was 11.6% (WMAPE), against 14.9% for repeating the average of the last four weeks. Only Health and Wellness went above the 20% target, at 23.5%: the heat brought the flea-control season forward.
Flip combines purchase history, propensity and elasticity to suggest what to offer each customer, and measures the result against a control group. You see whether personalization sells more, not just whether it was sent.
Do personalized offers convert better? Compare with the control group.
Yes. Over the last six weeks, conversion into a new item was 9.3% among customers who received the personalized list, against 5.5% in the random control group: 3.8 points higher.
Why Flip
What separates a chat about data from a consultant you bring to the meeting.
When a target slips, Flip tests the possible explanations (price, missing product, forecast, supplier) and shows the numbers and tables behind each conclusion. Executives check before they decide.
Your company’s terms, commercial rules and metrics are configured in the domain: Flip understands “numeric distribution”, “stock-out” or “sell-out” just like your team.
Behind Flip is AGR Consultores: more than 20 years and 300 projects for 200 clients, from commercial efficiency to supply chain. Every deployment starts from a playbook with 5,000+ hypotheses and 15+ models, which is why go-live takes just a few weeks.
Security and governance
An orchestrated, secure and auditable platform, built for enterprise scale with validation at every layer.
Read-only access and guardrails at every layer, always
Specialized agents split the work: understanding the question, finding the right customer or product, building the query and correcting course when something fails. Every step has structured, validated output.
Every input is validated, every query is checked before it runs and no technical error reaches the screen. Flip only reads: it never changes any of your company’s data.
Per-company data isolation, permissions by role and resource, an audit trail of every action and integrated corporate authentication.
Answer quality and usage monitored 24×7, AI cost metered and capped per company, and every release tested in staging before it reaches production.
Getting started
We connect Flip to your sales, inventory and purchasing databases, with read-only access and the permissions your company already uses.
Your business terms, commercial rules, targets and metrics go into Flip, which starts from a ready-made playbook instead of a blank screen.
Alerts and executive summaries reach decision-makers; each signal can be explored in a conversation and saved as an analysis for the team.
New models, targets and hypotheses join the same foundation, with 24×7 monitored operation.
FAQ
No. Conversation is just one way to use it. The value is in the forecast, stock-out, churn, pricing and offer models running on your data, and in the daily monitoring that warns you before a problem hits the results.
No, it feeds them. Forecasts with measured error, target projections and stock-out risk arrive ready for the S&OP meeting and for sales planning. People still make the decisions; Flip broadens what they can see.
A few weeks, following the steps in “Getting started”.
Yes. Policies, procedures, standards and manuals answer in natural language, citing the source and respecting access control.
Flip respects your company’s permissions: each user only sees the data and documents they already have access to, with a full audit trail.
Flip is operated 24×7: we monitor availability, answer quality and AI cost, and keep evolving the product with new models and use cases.
Tell us which problem weighs most today: stock-outs, forecasts, customers cooling off or margin. We will show you Flip working on it, in your business language.
or write to joao.chencci@agrconsultores.com.br · ana.tozzi@agrconsultores.com.br